Question 1

Do you really pay for shipping?

Accepted Answer

Yes. Every accepted offer includes a prepaid USPS label. You can also request a free anti-static mailer with your label — we ship it to your address within one business day.

Question 2

How should I pack a graphics card?

Accepted Answer

Slide the card into an anti-static bag, wrap it in 1–2 inches of bubble wrap on every side, and put it in a box with at least an inch of padding around the bubble layer. Our free mailer ships with all of this included.

Question 3

Where do I drop the package?

Accepted Answer

Any USPS Post Office, UPS Store, or staffed drop-off counter that accepts USPS Ground Advantage will scan the label and take the box. No printer, no fees, no appointment.

Question 4

When do I get paid?

Accepted Answer

Within 24 hours of your package being received and inspected, Monday–Friday. Inspections take less than an hour for single components.

Question 5

What payment options are there?

Accepted Answer

Five: PayPal, mailed check, ACH bank deposit, Zelle, and Amazon gift card. You choose at checkout — you can change the payout method any time before your package arrives.

Question 6

What if the inspection lowers my offer?

Accepted Answer

We email you with the revised number and the reason. You can accept it, or we send the part back at our expense — no questions asked.

Question 7

Can I cancel my trade-in?

Accepted Answer

Yes, anytime before the package is received. After it arrives, you can still decline the revised offer if our inspection changes the price, and we'll return the part to you free.

Question 8

What counts as 'broken'?

Accepted Answer

Anything that doesn't power on, has visibly damaged solder or pins, throws driver errors during stress tests, or has been opened past the factory seal in a way that voids resale. We still buy these — just at the 'broken' price tier.

Question 9

Do you accept international sellers?

Accepted Answer

Right now we buy from sellers in the 50 U.S. states and D.C. only. International support is on the roadmap — write to us at hello@rebootsemi.com if you'd like to be notified.

Questions? We’ve got answers.

Frequently Asked Questions